Rules and conditions for using The Scholars' Room websites and platform.
Effective Date: April 2, 2026 | Last Updated: April 6, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, applications, and online services operated by The Scholars' Room, a private academic tutoring service based in Bridgeport, Connecticut. These Terms apply to the following platforms (collectively, the "Services"):
By accessing or using any of the Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Services. If you are accessing the Services on behalf of a minor (a person under 18 years of age), you represent that you are the parent or legal guardian of that minor and that you accept these Terms on their behalf.
The Services are designed to support academic tutoring for students in Grades 2 through 12. The following eligibility requirements apply:
All student and parent accounts on the diagnostic platform are created by the administrator. Students receive system-generated usernames and temporary passwords. Students are required to change their temporary password upon first login. Parents receive login credentials via a welcome email sent to the email address provided during intake.
You are responsible for:
We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials. Do not share login information with anyone other than the authorized account holder.
We reserve the right to suspend or terminate any account at our discretion if we reasonably believe the account is being used in violation of these Terms, if the associated tutoring agreement has been terminated, or if the account has been inactive for more than twelve (12) months. We will make reasonable efforts to notify you before terminating an active account.
When using the Services, you agree not to:
Violation of these rules may result in immediate suspension or termination of your access to the Services without prior notice.
Our diagnostic assessments and Scholar Snapshots are designed to accurately measure a student's current academic standing and growth over time. To ensure the integrity and usefulness of these assessments:
The purpose of these assessments is to identify strengths and gaps so that instruction can be tailored effectively. Inaccurate results undermine the quality of the tutoring plan and are ultimately a disservice to the student.
All content, materials, and technology provided through the Services are the exclusive property of The Scholars' Room or its licensors. This includes, but is not limited to:
You may not copy, modify, distribute, sell, license, or create derivative works from any of the above without our prior written consent. Unauthorized use of our intellectual property may result in termination of access and legal action.
Any content you or your child submit through the Services — including assessment responses, workspace board contributions, survey responses, and communication through the platform — remains your property. By submitting content, you grant The Scholars' Room a limited, non-exclusive, non-transferable license to use that content solely for the purpose of providing and improving our tutoring services. We will not use your content for any commercial purpose unrelated to your tutoring engagement.
The Scholars' Room provides private academic tutoring and diagnostic assessment services. It is important to understand the scope and limitations of what we offer:
In addition to our standard enrolled tutoring program, The Scholars' Room offers on-demand live tutoring sessions through the Live Platform at live.thescholarsroom.com. The following terms apply specifically to on-demand session bookings.
On-demand tutoring sessions are booked by the parent or guardian through the Live Platform. By booking a session, you confirm that you are an enrolled client with an active account and that the session is for a currently enrolled student. Session availability is displayed in real time and is not guaranteed until a booking confirmation is issued by the system.
On-demand sessions are billed through Stripe at the time of booking. By booking a session, you authorize The Scholars' Room to charge the applicable session fee to the payment method stored on your account. You agree to Stripe's Terms of Service and Privacy Policy, which govern the processing of your payment information. The Scholars' Room does not store full payment card numbers on our systems.
On-demand session fees are non-refundable except in the following circumstances:
Initiating a chargeback with your payment provider without first contacting The Scholars' Room to resolve the issue may result in suspension of your account pending review.
The Scholars' Room is not responsible for session interruptions caused by the client's internet connection, device issues, or other circumstances on the client's side. In the event of an interruption:
On-demand sessions are not recorded by default. A session will only be recorded if the parent or guardian provides explicit pre-session recording consent through the booking flow, in accordance with Connecticut General Statutes § 52-570d. Declining to provide recording consent does not affect your ability to access or participate in the session. For full details on our recording consent process and data retention practices, please see Privacy Policy Section 5.5.
We strive to maintain the availability and reliability of the Services, but we cannot guarantee uninterrupted or error-free access. The Services may be temporarily unavailable due to:
We will make reasonable efforts to notify users of planned downtime in advance. We are not liable for any loss, inconvenience, or inability to access assessments, reports, or other data resulting from service interruptions. If a scheduled assessment or tutoring session is disrupted by a platform outage, we will work with the family to reschedule at no additional cost.
Your use of the Services is also governed by our Privacy Policy at thescholarsroom.com/privacy, which describes how we collect, use, store, and protect your personal information and your child's personal information. The Privacy Policy is incorporated into these Terms by reference.
By using the Services, you acknowledge that you have read and understand our Privacy Policy. If you are a parent or guardian of a student under 13, our collection and use of your child's information is subject to the Children's Online Privacy Protection Act (COPPA), and we obtain verifiable parental consent as described in our Privacy Policy and Tutoring Services Agreement.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Without limiting the foregoing, The Scholars' Room does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SCHOLARS' ROOM, ITS OWNER, AND ITS SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO THE SCHOLARS' ROOM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless The Scholars' Room and its owner from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
We believe that most concerns can be resolved through open communication. If a dispute arises between you and The Scholars' Room relating to these Terms or the Services, the following process shall apply:
You agree to first contact us at info@thescholarsroom.com to attempt to resolve the dispute informally. We will make good-faith efforts to address your concern within fourteen (14) days of receiving your written notice.
If the dispute cannot be resolved informally within thirty (30) days, either party may request non-binding mediation. Mediation shall be conducted by a mutually agreed-upon mediator in Fairfield County, Connecticut, or remotely by mutual agreement. Each party shall bear its own costs, and the cost of mediation shall be shared equally.
If mediation is unsuccessful, either party may pursue resolution through the courts of the State of Connecticut. For claims within the jurisdictional limits, either party may file in small claims court in the judicial district of Fairfield, Connecticut. For claims exceeding those limits, the dispute shall be resolved in the Superior Court of Connecticut, Judicial District of Fairfield.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against The Scholars' Room.
The Scholars' Room shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics or public health emergencies, government actions or orders, internet or telecommunications failures, power outages, hosting provider outages, cyberattacks, or acts of war or terrorism.
In the event of a force majeure occurrence, we will make reasonable efforts to notify affected users and resume normal service as soon as practicable. Any tutoring sessions or assessments affected by a force majeure event will be rescheduled at no additional cost.
In the event of a security breach affecting personal information stored on the Services, we will:
For additional information about our data security practices, please refer to our Privacy Policy.
The Services may rely on or integrate with third-party services for hosting, email delivery, payment processing, and other operational functions. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the practices or availability of any third-party services.
Our current third-party service providers include:
If the Services link to any external websites or resources, those links are provided for convenience only. We do not endorse and are not responsible for the content, accuracy, or practices of any external sites.
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When we make changes:
These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles. You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the courts located in Fairfield County, Connecticut.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
These Terms, together with the Privacy Policy and any Tutoring Services Agreement you have signed with The Scholars' Room, constitute the entire agreement between you and The Scholars' Room with respect to the subject matter herein. In the event of a conflict between these Terms and the Tutoring Services Agreement:
If you have questions about these Terms, please contact us:
The Scholars' Room
Bridgeport, Connecticut
Email: info@thescholarsroom.com
Website: thescholarsroom.com
These Terms of Service were drafted to reflect the actual operations, platform architecture, and service offerings of The Scholars' Room. They should be reviewed by a licensed attorney in the State of Connecticut before being published or relied upon as a legal instrument.